FAQ

WHAT IS THE CANCELLATION POLICY?

In the case of a destination shoot, if cancellation happens more than 30 days out, all payments—excluding the non-refundable deposit—will be refunded.


For all other shoots, the same policy applies with a 7-day window. Cancellations more than a week out should expect a refund—excluding non-refundable deposit. Otherwise, all payments will be at loss.


 

DO YOU OFFER DIGITAL FILES OR ALBUMS?

Yes! After the shoot, clients will be sent a high-quality digital gallery through the booking site. From there, you are able to download your photos seamlessly and share them amongst others.

 

HOW LONG UNTIL I RECEIVE PHOTOS?

 

Typically clients will receive their photos within 7-14 days. For any shoot with a duration exceeding 2 hours, the turnaround time may range from 3-4 weeks  to ensure quality editing. In either case, I aim to send out galleries as timely as possible!

 

ARE YOU AVAILABLE TO TRAVEL FOR CLIENTS?

Yes, I am more than willing to capture the perfect shoot in different scenery! If you navigate to my “services” page, I offer a premium package that includes destination sessions as well. These do incur traveling fees.